We do a lot of work gathering feedback from the Microminder Client Community and responding to it.
Recently, one of the things that have been cropping up is the cost of calling us. Lately, we have been swamped, leading to a slight increase in waiting times due to significant increases in Ransomware/Cryptolocker attacks affecting Dental Practices nationwide. If you want to learn more about this, its impact, and how best to protect yourself, have a look at this previous e-shot.
Many years ago, we used our standard ‘BT’ telephone number. This telephone was in the days before you could buy inclusive call bundles. Clients in regions other than London were unhappy at feeling penalised by national rate calls, whereas London clients faced local rates. To avoid this, we introduced 0845 094 1090.
Fast forward to 2016, and in most instances, the original 020 8799 6883 BT number is now included in most clients’ call bundles where the 0845 number isn’t and attracts the national (NOT PREMIUM) call charges. As a result, we are encouraging all clients to call using the following:
Finally, I would like to take this opportunity to thank you sincerely for trusting my team with your IT systems and to wish you and your family a very peaceful holiday season and a prosperous New Year.
Martin Chapman
Head of Operations & Sales
Microminder
We excel in Microsoft products and have expertise in IT support for Dental practices. With over three decades of experience in the dental sector, we understand what makes a successful practice and how our expertise and knowledge can help you deliver your IT strategy. So, get in touch today for specialised dental IT and VoIP Telephony support.
For more information, you can call us today on 0208 799 6883 and speak with one of our Solution Consultants.
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