In optical care, staying ahead of technological advancements is crucial. As an optical practice, you need an IT support provider that understands the unique challenges and demands of your industry. Allow us to introduce ourselves through a recent collaboration with one of the biggest names in the optical sector: Hakim Group.
Services being provided:
The Journey with Hakim Group
Hardware Rollout
We successfully managed a hardware rollout across Hakim Group’s practices. This extensive project was completed on time and within budget, ensuring that each practice had the necessary equipment to operate efficiently.
Transition to Optix
We are assisting the seamless transition of Hakim Group’s practices to the Optix system. Our team configured hardware to align with the optical environment and provided comprehensive training to staff for a smooth switchover.
Ad Hoc IT Support
Our support team was always ready to address any IT-related issues promptly. Whether it was a hardware upgrade or troubleshooting, our rapid response minimised disruptions and maintained productivity.
Simplified Request Process
The process between Hakim Group and our team was straightforward and efficient. When Hakim Group sent us a request, we swiftly configured the hardware to fit the optical environment, ensuring seamless integration.
Testimonial
“Our partnership with Microminder IT Solutions has been instrumental in ensuring the smooth rollout of essential technology across our independent practices. Their expertise and proactive approach have allowed us to upgrade and enhance our IT infrastructure efficiently, minimising disruption to patient care. With 85 practices benefiting from their support, we’ve seen significant improvements in operational efficiency, security, and overall reliability.”
Chris Livingston, Head of IT at Hakim Group
Why Choose Us?
Conclusion
Your optical practice deserves an IT support provider that understands your industry and delivers tailored solutions with proven results. Our collaboration with Hakim Group is a testament to our expertise, reliability and commitment to excellence. We are ready to extend our services to other optical practices, ensuring you too can benefit from our cutting-edge IT solutions.
Choose us as your IT support provider and experience the difference we can make to your practice’s efficiency and innovation.
Feel free to reach out to us for more information or to discuss how we can support your optical practice’s IT needs. Let’s take your practice to the next level together!
Back to News
